01 — Overview
If people visit your website but don't call, book or buy, something is getting in their way. We test your site against more than 35 usability checks and give you a scored report with a list of fixes in order of importance, written in plain English. We work remotely with businesses all over Canada.
02 — What's Included
What you get
Scored Usability Report
Every page scored against 35+ criteria — navigation, clarity, mobile experience, calls to action, forms, trust signals, and load performance.
Prioritized Issue List
Issues ranked by impact so you know what to fix first. No 50-page PDF that sits in a drawer — just the fixes that move the needle.
Plain-English Fix List
Every recommendation written so anyone can understand it — your developer, your designer, or you. No UX jargon.
Mobile & Desktop Review
We test on real devices, not just browser resizing. Your customers use phones — your audit should reflect that.
Conversion Path Analysis
We trace the journey from landing to action — where visitors drop off, where friction hides, and where you are losing leads.
Competitor Comparison
We benchmark your user experience against two direct competitors so you can see where you stand and where to leap ahead.
03 — Pricing
What it costs
Every project is different, so we look at yours and send a quote within 24 hours. No obligation.
Every project is scoped individually — pricing depends on your site size, number of pages, and complexity
Request a Quote →- Scored Usability Report
- Prioritized Issue List
- Plain-English Fix List
- Mobile & Desktop Review
- Conversion Path Analysis
- Competitor Comparison
04 — How It Works
The process
- Step 01
Scope
We review your website or app, understand your goals, and define the audit scope — quote back within 24 hours.
- Step 02
Audit
We walk every page and user flow your customers touch, scoring against 35+ usability criteria on mobile and desktop.
- Step 03
Deliver
You get a scored usability report, a prioritized issue list, and a plain-English fix list — ready to hand to your team or to us.
05 — FAQ
Common questions
Ask a real person. We reply within 24 hours.
Call (780) 229-8464 Text (613) 850-4579-
What is a UX audit?
A UX audit is a structured usability review of your website or app against best practices. We score navigation, clarity, mobile experience, forms, trust signals, and more — then give you a prioritized list of what to fix and why.
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How much does a website UX audit cost in Canada?
Pricing depends on the size and complexity of your site or app. We scope every project individually and send a quote within 24 hours — no obligation. We work remotely with businesses across Canada.
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How long does a UX audit take?
Most website usability audits are delivered within 5–10 business days after kickoff, depending on the number of pages and user flows involved.
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Do you audit mobile apps too?
Yes. We audit websites, web apps, and native mobile apps. If users interact with it, we can audit it.
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What do I get at the end of a UX audit?
A scored usability report, a prioritized issue list ranked by impact, and a plain-English fix list you can hand directly to your developer or designer — or back to us to implement.
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Can OnePoint fix the usability issues you find?
Yes. We can implement the fixes ourselves — whether that means redesigning pages, rewriting copy, or rebuilding user flows. Or you can take the report to your own team. We work with businesses across Canada remotely.
06 — Further Reading
Related guides
07 — Pairs Well With
Round it out
Ready when you are